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For selling on WhatsApp

Take WhatsApp sales off personal phones

Connect your WhatsApp Business number and your salespeople answer it from Kordeva. Customers message the same number as always, and you can see every chat, who has it and what was agreed.

What selling from a handset costs

The chats leave with the salesperson

Every price, photo and promise is on their handset, and you start again with each of their customers.

Nobody is sure who answered

Two people read the same message on the office phone, and each thinks the other replied.

You cannot count what came in

There is no way to say how many enquiries arrived this week or which of them became sales.

What changes with Kordeva

Put a name on every chat

The inbox says who holds each conversation: you, a colleague or nobody yet. A salesperson takes an unclaimed one with Pick it up, and a manager can hand any chat to someone else.

The team inbox in Kordeva. Counts show 3 chats unassigned, 2 mine and 10 for everyone. Each chat in the queue names who holds it: James Walker, you or Tom Whitaker. Emily Carter’s chat is unassigned and open, with a Pick it up button.

Keep WhatsApp with their calls and emails

What a customer said on WhatsApp is on the same page as last week’s call and the email you sent. Your own WhatsApp messages show when the customer read them.

One customer’s timeline in Kordeva: a WhatsApp message, a note from a colleague, an email with the proposal attached and a phone call with what was said, newest first.

Make each enquiry a deal you can count

When someone new asks about a price, open a deal for them from the chat. From then on the enquiry has a stage, a salesperson and a place in your reports.

Emma Lawson, a new contact, asks on WhatsApp whether someone could look at the roof. In Kordeva the salesperson picks Roof assessment under What are they asking about and presses Open the opportunity. A new deal appears for Emma Lawson at the New stage with her message on it.

See it before you decide anything

Book a demo and we will walk you through the product and answer your questions. If it fits, we set it up with you.